Data Deletion

Delete Your Account In The App

Signed in to Founder Balance? Open founder-balance.com/account (Account in the menu), then Delete My Account. You confirm, enter your two step code if you use one, and we sign you out everywhere and email you a receipt. We delete your data within 30 days.

Ask Us To Delete Your Data

Email support@founder-balance.com from the address on your Founder Balance account or waitlist spot, with the subject "Delete My Founder Balance Data". If you write from a different address, we will ask you to confirm you own the account before we delete anything.

We confirm by email when the deletion is done, within 30 days of your request.

Other Ways To Remove Data

Facebook And Instagram

In Facebook, open Settings and Privacy, Settings, Apps and Websites. In Instagram, open Settings, Website Permissions, Apps and Websites. Remove Founder Balance and choose to send a deletion request. Meta sends the request to us automatically and gives you a link back to this page with a confirmation code, so you can check its status.

Google

Disconnect Google in Founder Balance, or remove Founder Balance at myaccount.google.com/permissions. Disconnecting revokes our access at Google and deletes your Google tokens and cached Google data.

TikTok

Disconnect TikTok in Founder Balance, or remove Founder Balance in the TikTok app under Settings and Privacy, Security and Permissions, Apps and Services Permissions.

Text Messages

Reply STOP to any Founder Balance text. We stop texting you right away and remove your number from your profile when you ask us to delete your data.

Email

Use the unsubscribe link at the bottom of any Founder Balance email.

What We Delete

• Your account, profile, sign-in details and workspace membership.
• Workspaces you own, with their contacts, deals, tasks, notes, posts and files. Tell us first if a teammate should take over a workspace.
• Your waitlist spot, onboarding answers and company draft.
• Tokens and cached data for every service you connected, including Google, Meta and TikTok.
• Your mobile number and support history.

What We Keep, And Why

• Billing records that tax and accounting law requires us to keep.
• Your mobile number on a do-not-text list, only if you replied STOP, so you are never texted again by mistake.
• Text consent and opt-out records for four years after the last message, as carriers require, then deleted.
• Backups, which expire on their normal schedule. We never restore deleted data from them except to recover from an outage, and then we delete it again.

More detail is in our Privacy Policy. Questions: support@founder-balance.com.